Lesson 3 of 12 3 min video · 3 exercises

First impressions & delivery

How to open, sound personable, match your tone, use humour well, and why a pause is fine.

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Key takeaways

  • Smile, greet, introduce yourself, thank them
  • Skip “great question”: go straight into your roadmap
  • A one-line creative hook shows personality
  • Match your tone to the station; kind humour is a plus
  • Silence is fine: “Let me take a moment to think.”

Practice

Lock in the lesson before you move on.

Exercise 1 of 3
Quick check

You walk into a station on resilience. Which opening is strongest?