Lesson 8 of 14 5 min video · 4 exercises

Worked examples: situational dilemmas & conflict

Two dilemmas and two conflict questions, video and word: PPRDJ notes first, then the answer they produce, IF/THEN included.

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Key takeaways

  • The answer comes from your notes
  • Dilemmas: a sensible move, a because, and an IF/THEN fallback
  • Conflict: curiosity first, then hold firm kindly
  • Talk privately first; give people a chance to explain

Practice

Lock in the lesson before you move on.

Exercise 1 of 4
Build it

A teammate submitted a lab report with your data, uncredited, the night before it's due. Build your notes.

Problem
Perspectives
Decision
Justification